Got a chargeback? You have 7–10 days. Here’s exactly what to do:

Chargeback Defender is a complete operational kit for Shopify and Stripe merchants facing payment disputes. It gives you the workflow, the evidence checklist, the response templates, and the prevention tools to respond faster, submit cleaner, and stop making the mistakes that turn winnable disputes into losses.

The problem most merchants don’t know they have:

Submitting a tracking number isn’t enough. Stripe’s Compelling Evidence 3.0 framework requires seven specific fields – IP address, device ID, customer email, activity log, two prior transactions, delivery confirmation, and order confirmation – formatted correctly and submitted before your deadline closes.

Most merchants don’t know this exists. The ones who do can’t find the fields in time.

Chargeback Defender maps every field, tells you exactly where to find it in your Stripe or Shopify dashboard, and gives you a submission-ready evidence packet on the day you need it.

What’s inside:

10 files. Every one connected to a specific step in the workflow.

  • Start Here Guide — read this once on day one. Lanes, checkpoints, and exactly how the system works.
  • Launch Dashboard — your launchpad. Every kit file one click away. Bookmark it and open it every time a dispute arrives.
  • Fight or Flight Calculator — enter your numbers, get a clear recommendation. Stop wasting time on disputes you can’t win.
  • Evidence Assembly Guide — field-by-field navigation for Stripe, Shopify Payments, and PayPal. Includes the full CE 3.0 field map.
  • Template Library — 8 response templates covering the most common dispute types. Fill in your transaction data and submit.
  • Dispute Response Tracker — tracks deadlines, evidence status, and outcomes. Monitors your chargeback rate against processor thresholds.
  • Dispute Response Cover Sheet — the checklist that tells you your submission is ready before you click submit.
  • Prevention Mini-Pack — 35-point audit that closes the gaps causing your disputes in the first place.
  • Post-Purchase Email Sequence — 3 emails that build your evidence trail at the moment of purchase. Set up once, runs forever.
  • Operator Manual — the complete end-to-end workflow reference. Read it once, use it every dispute.

What this is – and what it isn’t:

This is an operational workflow you execute yourself. It is not a promise that you will win every dispute. It is not legal advice. It is not a review service.

What it is: the clearest, most complete dispute response system available to independent merchants – built specifically for Stripe and Shopify Payments, including full Compelling Evidence 3.0 support.

Who it’s for:

Solo and small-team Stripe, Shopify, and PayPal merchants who:

  • Have received a dispute and don’t know exactly what evidence to submit
  • Have submitted disputes before and lost – and don’t know why
  • Are approaching Stripe’s 1% chargeback threshold and need to act now
  • Want a system so the next dispute doesn’t catch them off guard

Supports: Stripe – Shopify Payments – PayPal

Not covered: Square, Klarna, Afterpay

$97 – Instant Access

I want this!

Chargeback Defender is an educational workflow tool. It does not constitute legal advice and does not guarantee any dispute outcome. Processor requirements change – verify current requirements at your processor portal before acting.